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Central Heat Pump SystemLas Vegas Project

Installing an all-electric heat pump in Spring Valley, Las Vegas.

    This case study is a sample written for this demonstration site. A live site tells the business’s own projects.

    The Problem

    Aging All-Electric Climate Equipment

    A homeowner in Spring Valley relied on an older all-electric heat pump system. During summer peaks, cooling felt sluggish, and during winter cold spells, the outdoor defrost cycle operated noisily and frequently.

    The homeowner noticed rising operational sounds from the compressor cabinet and requested an evaluation to compare repair options against installing a modern split-system heat pump.

    Technician testing the contactor of an outdoor air conditioner with a multimeter
    Comfort advisor talking with a homeowner beside the outdoor unit about replacement options

    System Evaluation

    Comprehensive Heat Pump Diagnostics

    Our technician inspected the outdoor unit, indoor air handler, and electrical controls.

    • Checked Reversing Valve: Tested reversing valve solenoid operation between cooling and heating modes.

    • Tested Defrost Controls: Verified defrost sensor timing and electrical resistance on auxiliary heating elements.

    • Measured System Pressures: Recorded operating pressures to check compressor valve integrity and refrigerant levels.

    • Presented Clear Estimate: Delivered a written estimate with upfront pricing for both unit repair and full replacement.

    Technician connecting the refrigerant lines of a new heat pump outdoor unit beside a Las Vegas home

    The Equipment

    Split Central Heat Pump and Air Handler

    The homeowner selected complete heat pump replacement. We installed a matched split heat pump system utilizing lower-impact refrigerant and meeting current regional DOE standards.

    The new equipment provides efficient cooling in summer and reliable electric heating during winter, managed by a smart programmable thermostat.

    • Meets DOE southwest minimum
    • Year-round electric heat pump performance
    • Two-year Kestrel labor warranty

    Installation Steps

    How We Installed theCentral Heat Pump

    Our crew completed the replacement process over structured installation steps.

    1. Protect the Floors

      We placed drop cloths inside, recovered the existing refrigerant under EPA Section 608 rules, and removed the old equipment.

    2. Set the New Equipment

      Our technicians set the outdoor heat pump on a new pad and the indoor air handler in its closet, then sealed the duct plenums.

    3. Connect the System

      We brazed the line set connections, wired the auxiliary heat strips, and installed an updated electrical whip.

    4. Test and Walkthrough

      We tested the heating and cooling cycles, walked the homeowner through the thermostat, and assisted with registration.

    Project Summary

    Spring Valley Heat Pumpat a Glance

    Summary of the heat pump installation completed for a Spring Valley residence.

    • The Challenge

      An aging heat pump struggled with summer cooling and operated with noisy winter defrost cycles.

    • What We Did

      Installed a matched split central heat pump system and updated digital thermostat.

    • The Result

      Year-round climate control with steady heating and cooling transitions between the seasons.

    Homeowner Feedback

    What the CustomerHad to Say

    Sample review

    Luis took the time to explain how modern heat pumps handle both summer heat and winter chills. The installation team was professional, kept our hallway clean, and walked us through operating the new thermostat.

    Elena B.

    Heat Pump Installation

    These reviews are samples written for this demonstration site. A live site shows the business’s real Google reviews.

    Need to ReplaceYour Heat Pump?

    Serving Spring Valley and communities across the Las Vegas valley.

    If you have no cooling in summer or no heat in winter, call us (a real person answers 24/7).

    Kestrel Heating & Air kestrel mascot